FAQs

We offer a ton of flexibility in how you request designs using Trello. Some common ways clients request designs is directly via Trello, sharing Google docs or wireframes, or even recording a brief Loom video (for those who prefer not to write their briefs out). Basically, if it can be linked to or shared in Trello, it's fair game.

That's fine. In monthly subscription you can pause your subscription when finished and return when you have additional design needs. There's no need to let the remainder of your subscription go to waste.

The agency is run by two senior designers- Kornelia and Bartosz. You will be working with them on daily basis and contacting directly to them. However we may occasionally work with graphic partners too.

Due to the high quality nature of the work, there will be no refunds issued.

Once subscribed, you're able to add as many design requests to your queue as you'd like, and they will be delivered one by one.

No worries! We'll continue to revise the design until you're 100% satisfied.

On average, most requests are completed in just 3 to 5 days. However, more complex requests can take longer.